Shipping & FAQs

Processing
Orders ship within 1–3 business days. You'll get a tracking email when it's on its way.

Shipping
Domestic orders ship via USPS with tracking (typically 2–7 days). Free US shipping on orders over $75; a flat rate applies under that. We currently ship within the United States only — if you're outside the US and interested in a piece, email hello@glamgram.com before purchasing and we'll let you know if we can help.

Lost, stolen & insurance
All orders ship fully tracked. Higher-value pieces ship insured, and some orders may require signature on delivery. We're not responsible for packages marked delivered but reported lost or stolen — but email us and we'll help where we can. Please double-check your address at checkout.

Returns
Because every piece is vintage, pre-owned, or one-of-a-kind, all sales are final — no returns, exchanges, or refunds. Please review all photos and the full description before purchasing.

Our jewelry
We carry genuine vintage pieces (pre-loved, with age-consistent character — any condition issues affecting wear are noted) and handmade pieces using vintage sterling charms. Not reproductions.

Jewelry care
Remove before swimming, showering, or exercising; avoid perfumes, lotions, and chemicals; store pieces separately; polish silver gently with a soft cloth. Opals and pearls are especially delicate.

Payment
We accept major credit cards, Shop Pay, Apple Pay, and PayPal. Discount codes must be applied at checkout.

Questions? Email hello@glamgram.com. All prices are in USD, and every order arrives in a GlamGram NYC gift box.